Keepers Cabin
Keepers Cabin is operated by Daniel Mazurek, a sole trader trading as Keepers Cabin, from Trench Lane, Sale Green, Droitwich, Worcestershire, WR9 7LN. Booking enquiries can be made through the secure request form or by emailing Email bookings.
The accommodation is offered for genuine short-term holiday use only. It must not be used as a person’s sole or main residence.
How a booking is formed
For an eligible short break shown as available for online booking, you choose the dates, provide the guest details, accept these terms and pay the full price through Stripe. The booking is confirmed when the payment succeeds and we issue the booking confirmation.
Longer, bespoke or otherwise ineligible stays remain enquiries. For those stays, a contract is formed only when we accept the dates and terms in writing and receive any payment stated as necessary to secure the booking. Merely submitting an enquiry does not guarantee availability or oblige either party to proceed.
Prices and payments
The website shows the complete accommodation price before an online payment starts. Any optional extras will be identified separately. Card details are entered only on Stripe’s secure payment page; Keepers Cabin does not receive or store the card number.
Accuracy
We take reasonable care to keep descriptions, amenities and availability accurate. Occasionally an amenity may be unavailable because of maintenance or circumstances outside our reasonable control. We will tell you about any material change as soon as reasonably possible.
A single non-refundable rate
Direct bookings are made at a non-refundable rate. If you cancel or do not arrive, payments already made will not normally be refunded. We may offer a date change or partial refund at our discretion where exceptional circumstances apply.
Accommodation reserved for a specific date or period does not have the usual 14-day cooling-off right. Please check the dates and consider suitable travel insurance before paying.
If we must cancel because we cannot provide the accommodation, we will refund all accommodation payments made to us. We are not responsible for separate travel or other arrangements.
Requests to change dates are subject to availability, are not guaranteed and may result in a revised price. Changes are not effective until confirmed by us in writing.
Looking after the cabin
- Check-in is from 15:00 until 00:00; checkout is before 10:00.
- A maximum of four guests may stay. Only guests included in the booking may stay overnight.
- Up to two dogs may stay when requested and agreed as part of the booking.
- No smoking or vaping inside the cabin. Please use the designated outside smoking area and dispose of smoking materials safely.
- No parties, events or commercial activity without prior written agreement.
- Please use the log burner, firepit, barbecue and EV charging facilities only in accordance with the instructions provided.
- Animals living on the property must not be fed or approached in enclosed areas.
- Guests must take reasonable care of the accommodation and promptly report damage, hazards or faults.
Damage and additional costs
You may be responsible for the reasonable cost of damage, excessive cleaning, missing items or other loss caused deliberately or negligently by you, your visitors or dogs. We will provide details and supporting evidence before requesting payment.
Information for your stay
Emergency, fire and appliance instructions are provided at the cabin. Guests must familiarise themselves with the exits and follow safety instructions. Smoke and carbon-monoxide alarms must not be covered, disabled or removed.
The cabin is single-level, but individual access requirements differ. Please ask about door widths, parking, bathroom layout or other access details before confirming so that you can decide whether the accommodation is suitable.
Tell us promptly
Please contact Dan or Kat as soon as possible during your stay if something is wrong, so we have a reasonable opportunity to investigate and put it right. Nothing in these terms limits rights that cannot lawfully be excluded, including liability for death or personal injury caused by negligence or your statutory consumer rights.
Direct bookings are governed by the law of England and Wales. The courts of England and Wales will normally have jurisdiction, subject to any mandatory consumer rights applying where you live.
How we use your information
Daniel Mazurek, trading as Keepers Cabin, is the sole trader operating Keepers Cabin and is responsible for the personal information described in this notice.
Booking and invoice information
We collect the details you provide, including your name, email address, telephone number, requested dates, numbers of adults and children, dogs and any optional message. If a booking proceeds, we also keep booking, invoice, payment, refund and correspondence records. A billing address is collected only when needed to prepare an invoice or credit note. Please do not put medical information, payment-card details, identity-document numbers or other sensitive information in a free-text message.
If you have accepted optional analytics, the private enquiry record may also show the broad source, campaign and first website page that led to your request. It does not attach the full referring page or a Google search phrase to your details.
Newsletter information
If you choose to subscribe, we store your email address while we send a confirmation link. The link expires after 72 hours, and an address that is not confirmed is periodically deleted after 30 days. You are added to the marketing list only after confirming. Consent is our lawful basis. Every campaign includes an unsubscribe link, and you may withdraw consent or ask us to remove your address at any time. We may retain a minimal suppression record where necessary to make sure you are not contacted again.
Why we use it
We use booking information to answer enquiries, check availability, prepare and administer a booking, communicate about your stay, maintain financial records, understand which booking channels are effective, prevent misuse and establish or defend legal claims. Our lawful bases are taking steps at your request before a contract, performing a contract, complying with legal obligations, your analytics choice and our legitimate interests in operating and protecting the accommodation business.
Sharing and international processing
Information is shared only where necessary with service providers supporting the accommodation business. These include OpenAI’s ChatGPT Sites service for website hosting and private database records, Stripe for secure card-payment processing and fraud prevention, Google Workspace for business documents and aggregate Analytics/Search Console reporting, Zoho Mail and ZeptoMail for correspondence, Zoho Campaigns when a confirmed list is exported, and Google Analytics only after optional analytics consent is accepted. Booking, guest and financial records are stored securely in the website’s private database. Google Search Console supplies aggregate search-performance reports to the private owner dashboard; its query rows are not linked to a visitor session or booking request. We do not sell guest or subscriber information. Access to private records is restricted to authorised owner accounts.
Some providers may process information outside the UK. Where this occurs, we rely on the provider’s applicable UK adequacy arrangements or approved contractual safeguards. You may contact us for further information about the safeguards relevant to your information.
Security and backups
We use access controls, encrypted connections and the hosting provider’s storage protections to safeguard private records. Owner backups are created only when an authorised owner requests a download; the website does not keep an extra downloadable copy. A downloaded backup contains personal and financial information and must be kept encrypted or otherwise private and deleted when it is no longer required.
Retention
Temporary payment-checkout records, including abandoned attempts, are deleted after 30 days. Unsuccessful enquiries are periodically deleted after 12 months. Routine guest contact details, attribution data and free-text stay or refund notes are normally removed 12 months after departure. The remaining booking, invoice, payment, refund and expense records are normally kept for up to seven years so that records remain available for the relevant Self Assessment period, insurance, accounting or legal needs; they may be kept longer where a dispute, claim or legal obligation requires it. One-time migration logs are deleted after 90 days. Consented first-party analytics events are kept for up to five years to support year-on-year comparisons and understand longer-term website, seasonal and marketing trends. The random analytics-session identifier copied to an enquiry or booking is removed after 30 days, so older events cannot be linked back to that guest record. A confirmed newsletter address is kept until you unsubscribe or ask us to remove it, subject to any minimal suppression record needed to respect that request.
Your choices and rights
You may ask for access to or correction of your information and, where applicable, deletion, restriction or portability. You may object to processing based on legitimate interests and may withdraw marketing or analytics consent at any time. Email Email bookings. You also have the right to complain to the UK Information Commissioner’s Office at ico.org.uk.
Providing information and automated decisions
Name, contact details and requested dates are needed so we can respond to a booking request or complete a direct booking; optional notes do not have to be provided. If the necessary details are not supplied, we may be unable to process the request or booking. We do not use personal information to make solely automated decisions that have legal or similarly significant effects.
We may update this information when the booking process or applicable requirements change. The terms agreed with and supplied to you when your booking is confirmed will apply to that booking.